Activation Error when trying to Save as>Adobe PDF in DS|Design

Issue:  Activation Error: Printer not activated, error code -30 or -41 appears when trying to save as PDF in DS|Design

ActivationError

Description:  An Activation error window appears after you click File>Save As Adobe PDF

Solution:  In order to fix the Activation Error: Printer not activated, error code -30 or -41 error message when trying to Save As>Adobe PDF, the first step would be to ensure the software is up to date by checking for updates using the below instructions, if there are no updates for DS|Design, please follow the Reset PDF Writer section.

  • In Windows 10
    • Click Windows Logo in bottom left corner
    • All Apps
    • Scroll down and click on DynaSCAPE
    • Click on Check for DynaSCAPE Design Updates and follow the prompts
  • In Windows 8.1
    • Click Windows logo in bottom left corner
    • Scroll down and click on arrow in bottom left
    • Scroll over to DynaSCAPE
    • Click on Check for DynaSCAPE Design Updates and follow the prompts
  • In Windows XP & 7:
    • Check for updates by going to Start > (All) Programs > DynaSCAPE > Design > Check for DynaSCAPE Design Updates
  • Now try to create a PDF by going to File>Save as>Adobe PDF, if it doesn’t work, please follow the below Reset PDF Writer instructions.

Reset PDF Writer

  • In Windows 8.1 and 10:
    • Right-click the Windows Logo button
      • Choose Control Panel>View Devices & Printers
      • Right-click on DynaSCAPE PDF writer
      • Choose Remove Device, if there is no printer go to the next step.
    • Right-click the Windows Logo Button
      • Choose File Explorer
      • Click This PC on the Left
      • Then Browse to C:\Program Files(x86)\DynaSCAPE\Design\PDF Maintenance\
      • Double-click to run the exe (this will restore the PDF writer)
  • In Windows XP & 7:
    • Go to Start>Devices & Printers
      • Right-click on DynaSCAPE PDF writer, choose Remove Device
      • Go to C:\Program Files(x86)\DynaSCAPE\Design\PDF Maintenance\ – if you do not see (x86)that is ok, then look in the Program Files directory
      • Double-click to run the exe (this will restore the PDF writer)
  • Now try to create a PDF by going to File>Save as>Adobe PDF

 

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