A recent Windows 10 update caused PDF issues that affected the Plant Picture Catalogue in DS|Design.
Resolutions and detailed instructions below.
Symptoms
Cause
Detailed instructions for these options can be found below:
Update Windows 10.
Even if you have automatic updates turned on you may have to navigate to the Windows Updates page and click “Check for Updates”
Update DS|Design to v6.6.1.
You can find instructions for updating DS|Design here: How do I check for updates?
Once you have updated DS|Design, try creating the Plant Picture Catalogue. If that fails, restart DS|Design, begin creating a new Plant Picture Catalogue, File > Export > Plant Picture Catalogue > Next > uncheck the Resize Images Images option. With this option unchecked, you may have to manually resize your plant images to avoid out of memory errors.
Note: For security reasons, the preferred resolution is to update Windows.
Microsoft has confirmed that a recent Windows 10 update released June 9th is causing “print spooler issues … which might also affect software-based printers, for example printing to PDF.”
This affects the DynaScape PDF Writer.
Instructions
Steps (Screenshots below)
Related Links:
