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A recent Windows 10 update caused PDF issues that affected the Plant Picture Catalogue in DynaScape Design.
Resolutions and detailed instructions below.
Detailed instructions for these options can be found below:
Update Windows 10.
Even if you have automatic updates turned on you may have to navigate to the Windows Updates page and click “Check for Updates”
Update DynaScape Design to v6.6.1.
You can find instructions for updating DynaScape Design here: How do I check for updates?
Once you have updated DynaScape Design, try creating the Plant Picture Catalogue. If that fails, restart DynaScape Design, begin creating a new Plant Picture Catalogue, File > Export > Plant Picture Catalogue > Next > uncheck the Resize Images Images option. With this option unchecked, you may have to manually resize your plant images to avoid out of memory errors.
Note: For security reasons, the preferred resolution is to update Windows.
Microsoft has confirmed that a recent Windows 10 update released June 9th is causing “print spooler issues … which might also affect software-based printers, for example printing to PDF.”
This affects the DynaScape PDF Writer.
Steps (Screenshots below)