Printer not activated error code -30 or -41 when trying to Save as>PDF (Design & Color)

Issue:  Activation Error: Printer not activated, error code -30 or -41 appears when trying to save as PDF in DS|Design or DS|Color

ActivationError

Description:  An Activation error window appears after you click File>Save As Adobe PDF

Solution:  In order to fix the Activation Error: Printer not activated, error code -30 or -41 error message when trying to Save As>Adobe PDF, the first step would be to ensure the software is up to date by checking for updates using the below instructions, if there are no updates for both DS|Design and DS|Color, please follow the Reset PDF Writer section.

  • In Windows 10:
    • Click Windows Logo in bottom left corner
    • All Apps
    • Scroll down and click on DynaSCAPE
    • Click on Check for DynaSCAPE Design Updates and follow the prompts
    • Repeat Steps 2-3 but this time click on Check for Updates and follow the prompts
  • In Windows 8.1:
    • Click Windows logo in bottom left corner
    • Scroll down and click on arrow in bottom left
    • Scroll over to DynaSCAPE
    • Click on Check for DynaSCAPE Design Updates and follow the prompts
    • Repeat Steps 2-3 but this time click on Check for Updates and follow the prompts
  • In Windows XP, Vista, 7:
    • Check for updates by going to Start > (All) Programs > DynaSCAPE > Design > Check for DynaSCAPE Design Updates
    • Check for updates by going to Start > (All) Programs > DynaSCAPE > Color > Check for Updates
  • Now try to create a PDF by going to File>Save as>Adobe PDF, if it doesn’t work, please follow the below Reset PDF Writer instructions.

If checking for updates does not fix the issue, then please follow the below instructions.

        • With Design open go to Help>Repair PDF Export>Yes to run the repair tool 
    • Now try to create a PDF by going to File>Save as>Adobe PDF