Activation Error when trying to Save as>Adobe PDF in DS|Design

Issue:  Activation Error: Printer not activated, error code -30 or -41 appears when trying to save as PDF in DS|Design

ActivationError

Description:  An Activation error window appears after you click File>Save As Adobe PDF

Solution:  In order to fix the Activation Error: Printer not activated, error code -30 or -41 error message when trying to Save As>Adobe PDF, the first step would be to ensure the software is up to date by checking for updates using the below instructions, if there are no updates for DS|Design, please follow the Reset PDF Writer section.

  • In Windows 10
    • Click Windows Logo in bottom left corner
    • All Apps
    • Scroll down and click on DynaSCAPE
    • Click on Check for DynaSCAPE Design Updates and follow the prompts
  • In Windows 8.1
    • Click Windows logo in bottom left corner
    • Scroll down and click on arrow in bottom left
    • Scroll over to DynaSCAPE
    • Click on Check for DynaSCAPE Design Updates and follow the prompts
  • In Windows 7:
    • Check for updates by going to Start > (All) Programs > DynaSCAPE > Design > Check for DynaSCAPE Design Updates
  • Now try to create a PDF by going to File>Save as>Adobe PDF, if it doesn’t work, please follow the below Reset PDF Writer instructions.

If you are already at the current version of DS|Design & DS|Color or updating did not resolve the issue, please perform the following steps:

  • Open DS|Design>Help>Repair PDF Export>Yes
  • Open DS|Color>Help>Repair PDF Export>Yes
in DS|DesignDS|Design Errors/Issues