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Knowledge Base

Design

DS|Design How To

Why I can’t print from Design to HP printers
How do I create a new plant list?
Creating Stairs with Angles
Outline a Figure for Hatching
My Paper size is not listed in the drop down for printing/saving to PDF
Cannot Create a Plant Picture Catalogue
How do I deactivate my DynaScape Design license?
How do I use .pat files in Design?
How can I change the layer properties for every drawing?
How do I change the scale of my drawing?
How do I transfer my drawings and customizations to my new computer?
How do I install DS|Design on a new computer?
How do I change my text size on my drawing?
How do I copy and paste my drawing into a new drawing?
How do I resize a raster in DS|Design?
How do I insert a PDF or JPG into DS|Design?
How do I import an AutoCAD file?
How do I make a JPEG or PDF to send to a print shop?
How do I uninstall and reinstall DynaScape Design?
How do I change my Hatch pattern to another color?
How do I place the dimensions inside the arrows?
How do I draw a smooth polyline?
How to fix the Save as>Adobe PDF in DS|Design after updating to Windows 10
How to fix “PDF Printer not found” error when trying to Save as Adobe PDF
Plant Picture Catalogue – Tips and Tricks
How do I add the Techo Block hatch patterns to DS|Design?
How to change the drawing output colors
How do I build an irrigation plan?
How can I track my drawing time?
How do I get the Help>Contents Menu working in Windows 7 or Window 8.1?
How do I connect my labeling panels to the site?
Running DynaScape on a Mac
How do I create hatch patterns?

DS|Design FAQ

Why can’t I copy any new text or geometry in my drawing?
How do I add additional fonts in DS|Design?
Why does my drawing freeze when I try to copy and paste it?
Why can’t I see see all my rasters (images)?
My Paper size is not listed in the drop down for printing/saving to PDF
What kind of printer do you recommend?
Cannot Create a Plant Picture Catalogue
Cannot see my drawing even though I saved it
Why doesn’t the Help>Contents menu work in DS|Design?
Figure Library Symbols Not Visible When Placed on a Drawing
Where can I find the Permacon hatches?
How do I run DS|Design and DS|Color on my Mac?
Why do my lines look hollow?
Why doesn’t my drawing print directly to my HP printer?
How do I check for updates?
Plant Schedule is not correct
My Plant List will not open
Cannot make a PDF on my Mac using Parallels, it prints instead

DS|Design Errors/Issues

Cannot label my drawing
Why can’t I print from Design to my HP printer?
Unable to search the Online Plant Database
Printer not activated error code -30 or -41 when trying to Save as>PDF (Design & Color)
Design crashes upon importing an AutoCAD file
Issues with DS|Design
Cannot update Design
Activation Error When Trying To Save As > Adobe PDF In DynaScape Design
Error when creating a Plant Picture Catalog
Design is unresponsive when trying to insert a PDF
Drawing Locked for Editing message appears when opening a drawing
Cannot Create a Plant Picture Catalogue
Plant Picture Catalogue – Tips and Tricks

DS|Color

DS|Color How To

How do I make my Dynascape Color text darker when I print or save to PDF?
Running DynaScape on a Mac
How to adjust a Color PDF or print out that is blurry or pixelated

DS|Color Errors/Issues

Error upon opening DS|Color
Error saving or printing color presentation or exporting to PDF
Printer not activated error code -30 or -41 when trying to Save as>PDF (Design & Color)

DS|Color FAQ

Color PDF is fuzzy or grainy?
Why can’t I color some objects?
What are the system requirements to run the DS|Design or DS|Color software?
Why can’t I see my dimensions in DS|Color?
What kind of printer do you recommend?

DS|Sketch3D

DS|Sketch3D How To

How to add Components
How to add the CAD Cleanup Plugin
How to add Materials

Manage360

Manage360 How To

LandscapeHub Integration
Using the Maintenance Bulk Renewal Tool
File Attachments
Material Import Utility
Plant Import Utility
Import/Update Material List
Account Import Utility

Manage360 FAQ

Plant Pictures are not visible in the DS|Manage360 Culture Tab in Internet Explorer
Works on one computer or browser but not another
Snow Removal Scenarios
What Internet Browsers are supported?

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Manage360 Errors/Issues

Could not start QuickBooks (Accounting Connector)
Why Can’t I Delete an Opportunity
Connection Failure when trying to post invoices
Error when posting an invoice to QuickBooks
Posting Invoices to QuickBooks in Google Chrome is not working

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Knowledge Base
DS|Sketch3D

DS|Sketch3D

DS|Sketch3D How To

How to add Components
How to add the CAD Cleanup Plugin
How to add Materials

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