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Knowledge Base

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Design

DS|Design How To

Design Videos
How do I create a new plant list?
Why I can’t print from Design to HP printers
Creating a Custom Library Figure – Simplified
Creating Stairs with Angles
Outline a Figure for Hatching
My Paper size is not listed in the drop down for printing/saving to PDF
Cannot Create a Plant Picture Catalogue
How do I deactivate my DynaScape Design license?
How do I use .pat files in Design?
How can I change the layer properties for every drawing?
How do I change the scale of my drawing?
How do I transfer my drawings and customizations to my new computer?
How do I install DS|Design on a new computer?
How do I change my text size on my drawing?
How do I copy and paste my drawing into a new drawing?
How do I resize a raster in DS|Design?
How do I insert a PDF or JPG into DS|Design?
How do I import an AutoCAD file?
How do I make a JPEG or PDF to send to a print shop?
How do I uninstall and reinstall DynaScape Design?
How do I change my Hatch pattern to another color?
How do I place the dimensions inside the arrows?
How do I draw a smooth polyline?
How to fix the Save as>Adobe PDF in DS|Design after updating to Windows 10
How to fix “PDF Printer not found” error when trying to Save as Adobe PDF
Plant Picture Catalogue – Tips and Tricks
How do I add the Techo Block hatch patterns to DS|Design?
How to change the drawing output colors
How do I build an irrigation plan?
How can I track my drawing time?
How do I get the Help>Contents Menu working in Windows 7 or Window 8.1?
How do I connect my labeling panels to the site?
Running DynaScape on a Mac
How do I create hatch patterns?

DS|Design FAQ

Why can’t I copy any new text or geometry in my drawing?
How do I add additional fonts in DS|Design?
Why does my drawing freeze when I try to copy and paste it?
Why can’t I see see all my rasters (images)?
My Paper size is not listed in the drop down for printing/saving to PDF
What kind of printer do you recommend?
Cannot Create a Plant Picture Catalogue
Cannot see my drawing even though I saved it
Why doesn’t the Help>Contents menu work in DS|Design?
Figure Library Symbols Not Visible When Placed on a Drawing
Where can I find the Permacon hatches?
How do I run DS|Design and DS|Color on my Mac?
Why do my lines look hollow?
Why doesn’t my drawing print directly to my HP printer?
How do I check for updates?
Plant Schedule is not correct
My Plant List will not open
Cannot make a PDF on my Mac using Parallels, it prints instead

DS|Design Errors/Issues

ARM Processors
Cannot label my drawing
Why can’t I print from Design to my HP printer?
Unable to search the Online Plant Database
Printer not activated error code -30 or -41 when trying to Save as>PDF (Design & Color)
Design crashes upon importing an AutoCAD file
Issues with DS|Design
Cannot update Design
Activation Error When Trying To Save As > Adobe PDF In DynaScape Design
Error when creating a Plant Picture Catalog
Design is unresponsive when trying to insert a PDF
Drawing Locked for Editing message appears when opening a drawing
Cannot Create a Plant Picture Catalogue
Plant Picture Catalogue – Tips and Tricks

DS|Color

DS|Color How To

Color Videos
How do I make my Dynascape Color text darker when I print or save to PDF?
Running DynaScape on a Mac
How to adjust a Color PDF or print out that is blurry or pixelated

DS|Color Errors/Issues

Error upon opening DS|Color
Error saving or printing color presentation or exporting to PDF
Printer not activated error code -30 or -41 when trying to Save as>PDF (Design & Color)

DS|Color FAQ

Color PDF is fuzzy or grainy?
Why can’t I color some objects?
What are the system requirements to run the DS|Design or DS|Color software?
Why can’t I see my dimensions in DS|Color?
What kind of printer do you recommend?

DS|Sketch3D

DS|Sketch3D How To

How to add Components
How to add the CAD Cleanup Plugin
How to add Materials

Manage360

Manage360 How To

Jobsites
Seasonal Contract Pricing
Mobile App Clock-In Types
LandscapeHub Integration
Using the Maintenance Bulk Renewal Tool
File Attachments
Material Import Utility
Plant Import Utility
Import/Update Material List
Account Import Utility

Manage360 FAQ

Plant Pictures are not visible in the DS|Manage360 Culture Tab in Internet Explorer
Works on one computer or browser but not another
Snow Removal Scenarios
What Internet Browsers are supported?

Manage360 Getting Started

Resources
Welcome
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Services
Sales Tracking
Construction Estimation
Maintenance Estimation
Videos

Manage360 Errors/Issues

Could not start QuickBooks (Accounting Connector)
Why Can’t I Delete an Opportunity
Connection Failure when trying to post invoices
Error when posting an invoice to QuickBooks
Posting Invoices to QuickBooks in Google Chrome is not working

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DS|Sketch3D

DS|Sketch3D

DS|Sketch3D How To

How to add Components
How to add the CAD Cleanup Plugin
How to add Materials

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